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Case Studies

Infosistema, throughout its 20 years of existence has been developing custom-tailored projects for our national and international customers in the fields of Banking, Insurance, Industry, Services and Public Administration, based on technologies such as Outsystems, Java, Oracle or Microsoft.

  • Infosistema ensure the success of Santander Totta Netbanking

    Infosistema was selected by Santanter Totta because of its proved know-how in financial sector, to ensure that the aplications “Netbanking companies”, “Netbanking Personal and Intranet” work properly according the best workflow and evolve according the Banc needs and its customers. The Challenge Over one decade ago, the Bank Santader Totta launched a new communication channel […]

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  • Santander

    Improving the Planning Process of Stock Trading

    Need to streamline the communication and coordination of the Bank with its commercial network of managers, improving its ability of setting goals and achieving them.

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  • sopol

    Collaborative portal and document management

    Client: SOPOL Case: Collaborative portal and document management Title: Quality in portal Introduction The project consisted in the development of a document management solution that supports SOPOL’s Quality System, incorporating it into a single access point to the company – portal. This portal also provides several other features to employees of the company, integrating them […]

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  • Abrantes

    Automation and standardization of business processes

    Overview Company: Abrantes City Council Sector: Public Administration Country: Portugal Challenge: Excess of paper processes, leading to overcrowding of physical archives. Dificulty of handling and finding processes by the company employess. Solution: Infosistema proposed a solution based on the platform iFlowBPM, modifying internal procedures: Processes automation of Abrantes City Council – ACC; Structured forwarding of […]

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  • fujitsu

    Inefficiency of the vacations approval mechanisms for the employees

    Overview Company: Fujitsu Sector: TI Country: Portugal Challenge: Absence of an automatic system for holiday marking. Solution: Infosistema proposed a solution based on iFlowBPM platform, modifying internal procedures. Were developed iFlowBPM processes to: Vacations shedulling with superior approval and validation; Consulting scheduled days by the employee and the managers; Registration of available days by employee; […]

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  • Santander

    Evaluation Companies Project

    Customer: Totta Group Case: Internet Portal Title: Evaluation Companies Project Introduction This project consisted in the development of an application designed to manage the information flow in the real estate evaluation process, as an interface to the Altamira central system and as a business tool for Evaluation Companies. Evaluation Management This application allows Evaluation Companies […]

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  • Angelini

    Angelini Pharmacovigilance

    The regulations imposed by international authorities and Infarmed, conditioned the creation of surveillance methods, such as the reporting adverse effects and reactions of medicines along with periodic safety study reports. Infosistema helped Angelini to find a quick implementation solution with ongoing adaptation capabilities to its’ context and dynamics.

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  • Cofaco Açores

    Automation and Optimization of Customer’s Invoice Approval Flows

    Overview Company: Cofaco Açores Sector: Canning Industry Country: Portugal Situation: Inefficient invoice approval system, time consuming and susceptible to failures, signed manually by managers, geographically dispersed, in documents/paper. Solution: Infosistema proposed a solution which allowed to automate the invoice approval process. In the 4 places for the reception of mail, invoices have been separated, scanned […]

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  • Santander

    Restructuring the decision-making mechanisms

    Santander’s information was not centralized. Often it existed only on paper or in email, leading to duplication of documents and communication faillures.
    One document management Solution with iFlowBPM was implemented by Infosistema.

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  • Santander

    Workflow Processes and Document Management

    Santander used several applications based on extraction of relevant documents part of the bank’s branch network, processes for external promoters and Bookmarks Operation Factoring. This information was not centralized and therefore difficult to be consulted.&#0A;

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  • Obrecol

    Debureaucratization and standardization of business processes

    Supplier evaluation, material request forms and holidays scheduling forms were made on papper and then sent for approval. Infosistema proposed an integrated solution based on the iFlowBPM Infosistema platform, which turned the procedures more flexible and agile.

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  • ISP

    Support Management System – Call-Center

    The Customer Services Sector of CAD provides Consumer support services by receiving documents or information requests by various means (Telephone, Email or in person), with the aim of assisting the general public, providing the necessary clarifications on issues related to the activity of insurances and pension funds.

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