Collection of personal information
Whenever necessary, we will ask you for information that personally identifies you or allows us to contact you. Usually, this information is solicited when entering a contest, ordering e-mail newsletters, joining a limited-access premium site, signing up for an event or a training or when acquiring and/or registering Infosistema products. The personal information we collect is usually limited to the e-mail address, language, country or region. However, we may ask for other information when needed to provide a requested service.
For example, if you order a service or carry out a transaction that requires payment (a purchase), we will have to ask you the necessary personal information to invoice and/or send the product(s) purchased, such as your name, address, phone number and credit card number.
When you buy or install a new product, we may ask you to register the purchase online. This information is stored together with other information already given in previous visits to our Web site.
We may also collect certain information about your computer hardware and software. This information may include IP address, browser type, operating system, domain name, access time and referring Web sites addresses. This information will be used to help administer and improve the site and analyze trends concerning the use of our Web site.
Infosistema also collects information about the pages you consult within our Web site. This information about site visitation is identified by an exclusive ID number and is never merged with personal information, unless you give your permission as it is stated below.
Use of personal information
Personal information is used for the following purposes:
- To ensure that our site meets the users’ needs
- To deliver requested or purchased services, such as newsletters, events, campaigns or promotions, training or software
- To help create and publish relevant content
- To inform users, if so requested, about product upgrades, special offers, updated information and new services/products
- To allow access to limited-entry areas of our site as appropriate
Site-visitation data will be merged with anonymous demographic information for research purposes and the resulting information might be used in aggregate to provide a more relevant content. In some limited-entry sections of our site, we will combine, with your permission, site-visitation data with your personal information in order to provide you with personalized content. If permission is denied, neither the personalized service will be provided nor will personal information be merged with site-visitation data.
Infosistema occasionally hires other companies to provide limited services on our behalf such as packaging, mailing, delivery, answering customers’ questions about products or services, sending mail and registering for events. We will only give those companies the personal information strictly necessary to provide the hired service. They are prohibited from using that information for any other purpose.
Infosistema may disclose personal information if required to do so by law or in good-faith belief that it is necessary to: (a) conform to the edicts of the law or comply with legal process served on Infosistema or its site; (b) protect and defend the property rights of Infosistema and its family of Web sites; or (c) act in urgent circumstances to protect the personal safety of its employees, users of Infosistema services and products or members of the public.
Control of personal information
When you register yourself or otherwise give us personal information, that information will not be shared with third parties without your permission, apart from the above-mentioned exceptions. That information will be exclusively used for the stated purposes.
When registering, you can also tell us whether and how you wish Infosistema to contact you.
Infosistema may occasionally allow other companies to provide our registered customers with information about their products and services, but only by mail.
Access to personal information
You may correct or update your personal information by sending a request to our contact form.
Security of personal information
Infosistema is committed to protecting the security of your personal information. We use a variety of security procedures and technologies to help protect your personal information from unauthorized access, use, or disclosure. For instance, we store the provided personal information in computer servers with limited access, located in controlled facilities. When we transmit sensitive personal information (such as a credit card number) over Internet, we protect it by encryption, such as Secure Socket Layer (SSL) protocol.
Changes to this Statement
Infosistema will occasionally update this privacy statement. When we do it, we will also change the date of the “last update” at the bottom of this document. As to material changes to this Statement, we will notify you by placing a prominent notice on our Web site.
Last update: 2016-10-10