Banking Center of Excellence
Overview
Infosistema Banking Center of Excellence (CoE) supports our commitment to helping financial ecosystem players with their digital transformation and innovation initiatives. Our CoE holds all the competencies to fully deliver digital solutions to the financial ecosystem, in 3 major dimensions:
- Products and Solutions for Banking – products and solutions built by Infosistema and its partners to address specific challenges
- Projects and Services for Banking – deliver customer-tailored IT solutions and services in a fixed scope approach or in a factory engagement model
- Talent for Banking – provide consultants, onshore, nearshore, or offshore to help our customers build their IT projects
CoE Key Facts
+ 20
Products and Solutions
+2 Million
Project
Hours
+14
Projects Geographies
+100
Projects
+50
Upgraded
Processes
+20 years
Working in Banking
CoE Competences
Customer Attraction & Onboarding
Customers expect a multi-channel, frictionless digital experience from quoting to contracting to onboarding. Hence, financial institutions must prioritize building and delivering multiple digital interfaces (Desktop/Web, Mobile, Chatbot) that consistently and coherently support the customer journey.
Fraud and Cybersecurity
Combat the rising of online real-time fraud, help protect your online customers from the latest attack vectors through a seamless integrated holistic solution. The ability to defend against fraud from all payment channels goes to the core of maintaining customer trust and long-term loyalty.
Environmental & Social Governance (ESG)
Provide action plans focused on the impact and the results, to focus your investment on the tasks and areas that will provide the most gains for your specific objectives.
Omnichannel Customer Centric Banking Platform (PaaS)
Proactive, interactive, and consistent experience through every banking channel. Cloud or on-premises, a ready-to-market banking platform with increased product adaptability. For Retail Banking, Business Banking or Credit Unions, with customer solutions for Web, Mobile and Wearable Banking, and both Back office and Front office channels.
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Customer Service
Financial institutions must ensure that customers can easily and quickly have multi-channel access to their products and services, with transparent communication and clear information.
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Cognitive Document Extraction | Data Capture
Automate the handling of the essential documents used in banking front-office and back-office processes by automatically classify, extract relevant data, and integrating that data with workflows and core systems.
Data Discovery, Business Intelligence & Analytics
Decision-making and performance monitoring based on consistent, accurate, and real-time information across the entire organization
Consulting Services for Banking
Financial advisory and Financial Process analysis, design, and reengineering
Business & Software Factories for Banking
Business & Software Factories deliver IT projects and programs by leveraging a structured multidisciplinary set of Resources (human and material), Methodologies, Processes and Technologies, like the ones in traditional industries, using the best practices in the field of analysis, development, testing and maintenance of information systems.
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Outsourcing and Nearshore
Provide consultants, onshore, nearshore, or offshore to help our customers build their IT projects.
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CoE Partners
GET IN TOUCH
Partner with Infosistema to leverage our years of experience helping the insurance ecosystem players with their digital transformation and innovation initiatives.
