Infosistema's General Policy

Infosistema’s General Policy contains guiding principles and values that must be shared by top management and employees.

In this way, Infosistema’s General Policy tends to be pretty stable, like a constitution, although it is normal to make some adjustments when appropriate. However, by its very nature, Infosistema’s General Policy does not have regular review intervals but will be reviewed whenever necessary.

Infosistema’s General Policy is based on the following objectives:

1. Total Quality of Infosistema’s Products and Services. Infosistema’s products and services include transferring and integrating cutting-edge information technologies, providing efficient and complete solutions that directly help our clients’ business processes.
2. Infosistema is committed to complying with contractual, regulatory, legislative, and organisational requirements that are integral to providing products and services to its customers.
3. We must understand that quality is defined by our clients and not by Infosistema and that, as such, the parameters that determine the quality of our products and services are constantly evolving.
4. High financial results in the short, medium and long term, clearly aware that the judgement of the quality and suitability of our products and services ultimately belongs to the market.
5. Total Satisfaction and Development of Infosistema’s Employees to retain the best and most competent human resources and maintain a competitive edge.
6. High Financial Return for Infosistema Shareholders to ensure continued shareholder and financial market investment.
7. Continuous Process Improvement using standards and methodologies such as ISO 9001 and Six Sigma will help Infosistema be recognised as a Quality leader in the markets in which it operates.