The Water and Waste Regulatory Authority implemented an unique infrastructure of OutSystems apllicational portals, including their institutional website www.ersar.pt, the access to online services by governed entities to optimized management and control of the monitorized services, like price check, quality KPY`s and water volume. Addicionally, the intranet portal includes several web applications that supports the process management, requisitions, documentation, employee directory and external entities, foruns, billing and others.
Infosistema, through IKIS partnership, supported Liberty Seguros implementing several projects, like, Claim Management; Contentious Management; Insurance Portfolio Reorganising Management; Registry and approval of employees.
A CA Seguros implementou, com o apoio da IKIS – Infosistema e Keep It Simple, uma plataforma de integração com o COGEN (backoffice) para a Gestão de Templates e uma solução de Gestão de Pedidos (Issue Manager), baseadas em tecnologia Outsystems.
The Van Ameyde Group implemented a system to support their European Claims Handling Processing business, in 16 countries. The solution supports the Van Ameyde clients universe of more than 350 insurance companies, in 12 languages and 6 different currencies. Merging all in a unique web system, reduced substantially the operation and evolutionary maintenance costs, diminishing by 30% the time of process resolution.
The Services Portal from Açoreana Seguros was designed and built to support the relationship and interaction between the claimant (insured or injured third party) and its Service Providers (with partnership contracts), allowing them to have a great usability experience and delivering an interface for information exchange in the pursuit of operational efficiency improvements. As the primary and preferred interaction channel between Açoreana and Service Providers, Services Portal makes available key information including current financial accounts for each service provider partnership. In addition the portal provides service related key performance indicators that contribute to the provider rating evaluation and influences the assignment of future service requests.
Following on from previous projects developed by Infosistema with Outsystems technology, an Insurance Company requested Infosistema to develop a solution that would integrate with the services of a Bank and allow the entire process of selling auto insurance, from simulation to formalization. A simulator that goes until the actual sale, thus allowing the customers to opt for the most convenient and best solution and have it right away.
Portal geared towards the control of the compelete monitoring and management flow of Claims. It has a strong workflow and procedural components and includes the procedures to follow in case of Claims, according to a classification by Sinister/Customer/Policy.
The main goal of Agents Portal is to ensure the availability of the necessary features for Agents to carry out the management of their customer’s portfolio/policies jointly with the Insurance Company. Its set of features and scope depend, in a large extent, on the level of involvement of the specified Agent with the Company and their relationships policy.
Portal designed for the interaction of Insurance Companies with their partners and suppliers. The main benefits of this Portal available will be to facilitate the interaction between the Company and its Partners, the standardization of information sharing and the inherent processes.