DMM Subscriptions Plans

Q: Why this date in the middle of the month?
A: We ask DMM Distribution Partners for feedback on the new price list before the go live, and wanted to give them a bit more time due
to the festivities period.

Q: Even if the client hasn’t subscribed yet, can he still subscribe on the previous price list structure?
A: Yes, if a subscription value was already communicated, we will be allowing for him to choose to subscribe either in the new price list
or following the previous price list structure until the end of March 2025, giving him two and a half months to make the subscription
decision.

Q: Why keep the old price list structure available for 2 whole years in case of renewals?
A: We want to give guarantees, analysis time and enough time for adaptation to all our current DMM clients. We also want to have a
period available to tweak the new price-list if needed.

Q: Why does the Starter subscription reference a crossed price of 299€/year, with a final price of 149€/year?
A: To increase adoption and promote the launch of this new price list, we are applying an “early bird” 50% discount for organizations
who want to evaluate a data migration solution (the Starter tier).

Q: How are the discounts calculated?
A: The discounts are calculated on top of the price list values. Multi-year subscriptions are paid in full on the initial subscription date
(the start of the term).

Q: Are there any changes to the DMM Distribution contracts the DMM Partners have?
A: No changes, the partnership contracts, conditions and the commission structure are the same with the updated price list.

Q: How can a client get this additional 5% discount?
A: The extra 5% discount for the client is calculated on the final invoice price. The client has to refer an OutSystems Partner who becomes a DMM Distribution Partner. The partner will receive a partner fee valued at 50% the regular partner fee for the first 2 clients who refer the partner this way. We expect OutSystems Clients to refer their preferred OutSystems Partners, promoting a virtuous circle.

Q: What is an activation?
A: When deploying a DMM component (from the FORGE, for example) to be able to use it clients need to activate it. Since most clients have 3 OutSystems environments (the standard in the OutSystems PaaS, which are DEV/QUA/PRD), the Professional level features of DMM include up to 3 activations of the subscription. For Enterprise level, the number of activations is unlimited, with access to additional
activations (beyond the initial 3) subject to monitoring to ensure fair use and prevent misuse.

Q: If a client only has a branch in the United States of America, can he subscribe DMM in $USD?
A: No, the main headquarters of the company is the location used to identify its origin and the subscription currency.

Q: If I am only migrating data from Production to lower non-Production environments, can I use the Developer or Starter subscription tiers?
A: No. The Developer and Starter subscription tiers cannot legally be employed accessing Production environments, either as destination or origin of any execution type.

Q: What features are included in each of the 4 new Subscription tiers (Developer, Starter, Professional & Enterprise)?
A: The previous 2 tier structure divided features in Professional (with less features) and Enterprise (with all DMM features available). We are maintaining this divide, with in the new subscription tiers:

• Developer with access to all Enterprise features, so that you’ll be able to test all features of the product for free; you will not have
  access to our product support;
• Starter with access to just Professional level features; support priority will be lowest;
• Professional keeping previous features; support level with regular priority;
• Enterprise with all the DMM feature set, capabilities and highest priority support, including video-call as needed with the engineering team. This tier will also have feature prioritization in the product backlog, and new features of DMM will usually be added to this tier.

Q: Why are we focusing on the number of records?
A: We want to make DMM more broadly available to all the OutSystems ecosystem. This way if your use-case does not require a high volume of records being intervened (or you have a small OutSystems footprint, or a low volume of data) you’ll be able to take advantage of DMM as well. We believe this price list structure better reflects the added value or ROI DMM will bring to an OutSystems operation.

Q: During a migration if a record hasn’t changed and does not need to be updated does it count to the total number of records on that execution?
A: Yes. The record count is made on the origin data. Different execution types in DMM will do different things to records in the destination, and validate if they already exist or if their data needs to be updated is a useful operation with value. DMM will count all
records in the origin dataset selected. For the total count of records/year in each subscription tier limit, the total amount of records in all previous executions of all types that run in the last year will be counted.

Q: Why do records from platform system tables also count to the subscription tier limits?
A: When a client is executing an operation that involves these “system table records”, that means they have intrinsic value for the operation the client is executing (namely keeping data consistency in the destination), and as such will be counted towards the limits of each subscription tier.

Q: If I have a Professional subscription with up to 25.000 records/execution, every time I run a migration of up to 25k records I have to pay?
A: No, you only pay once a year for the subscription. In the example of the question, each individual migration will have the maximum number of records of 25.000, and you can execute as many migrations as you want.